In this ground-breaking and often counter-intuitive study of systems, Clearfield and Tilcsik argue that there’s no such thing as too complex to fail. Most often, the very complexity that makes a system so essential is also what leaves it vulnerable to breakdown. Drawing on social science research and case studies from a wide range of sectors, including business, transportation infrastructure, and even busy households, the authors give a detailed analysis of how complexity can overwhelm us, leading to missed signals and poor decisions. They also explain why ugly designs can enhance safety, why teams with fewer experts are better at managing risk, and why diversity works against failure.
Chris Clearfield and András Tilcsik - Meltdown: Why Our Systems Fail and What We Can Do about It
Upcoming Event
Wednesday, March 21, 2018 - 7:00pm to 8:00pm
5015 Connecticut Ave NW
Washington, DC 20008
Non Fiction
Not Signed or Personalized