Browse Books: Business & Economics / Customer Relations

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations By Richard Gallagher Cover Image
$18.99
9780814431832
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How to Work a Room, 25th Anniversary Edition: The Ultimate Guide to Making Lasting Connections--In Person and Online By Susan RoAne Cover Image
$18.99
9780062295347
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Get Scrappy Softcover By Nick Westergaard Cover Image
$19.99
9781400246014
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Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life By Jeff Henderson Cover Image
$26.99
9780310356318
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Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and By DMD Michael Sonick Cover Image
$29.99
9781636800967
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The 10¢ Decision: How Small Change Pays Off Big By Laurie Guest Cover Image
$26.95
9781941478813
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Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet By Shep Hyken Cover Image
$24.95
9781626340091
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Delivering Happiness: A Path to Profits, Passion, and Purpose By Tony Hsieh Cover Image
$28.00
9780446563048
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together By James P. Womack, Daniel T. Jones Cover Image
$22.99
9780743277792
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Unleashing Excellence: The Complete Guide to Ultimate Customer Service By Dennis Snow, Teri Yanovitch Cover Image
$28.00
9780470503805
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What Your Customer Wants and Can't Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics (Marketing Research) By Melina Palmer Cover Image
$18.95
9781642505627
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