Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)

$24.99


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Ted Kinni has authored thirteen business books. He has ghostwritten seven books for Booz & Company, Prime Resource Group, The Walt Disney Company, LIF Group, and IMPAQ, Inc. He is also an active business journalist, whose articles and book reviews have appeared in a wide variety of periodicals, including cover stories in Harvard Management Update, Across the Board, Training, Selling Power, Quality Digest, and Corporate University Review.


Product Details ISBN: 9781423145844
ISBN-10: 1423145844
Publisher: Disney Editions
Publication Date: November 8th, 2011
Pages: 224
Language: English
Series: A Disney Institute Book