Close Calls: Managing Risk and Resilience in Airline Flight Safety (Paperback)

Close Calls: Managing Risk and Resilience in Airline Flight Safety By C. MacRae Cover Image

Close Calls: Managing Risk and Resilience in Airline Flight Safety (Paperback)

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Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience.
Carl Macrae is a social psychologist, Senior Research Fellow in the Centre for Patient Safety and Service Quality at Imperial College London, UK, and a Health Foundation Improvement Science Fellow.
Product Details ISBN: 9781349306329
ISBN-10: 1349306320
Publisher: Palgrave MacMillan
Publication Date: March 7th, 2014
Pages: 224
Language: English