The Supported Events Associate helps to see all staffed offsite non-bookstore-sponsored events from start to finish, including customer request intake, organizing logistics, ordering books, and sales ring-ups. This position reports to the Supported Events Manager.
The Supported Events Associate must have excellent verbal and written communication skills, the ability to manage simultaneously multiple events at various steps in the planning process and outstanding attention to detail. The Supported Events Associate must also be able to work well in a very deadline driven and customer service oriented environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Correspond with clients about event details and logistics
- Ring up event sales in IBID & Square and generate related reports
- Prepare and ensure proper event management to be communicated with event personnel
- Occasional event book ordering through the inventory manager
- Other related duties as assigned
Position Type and Expected Hours of Work
While mostly an office-based job, the Supported Events Associate must be able to assist with organizing and moving boxes of books (usually between 20-35lbs a box), whether lifting them or using hand trucks, and ideally be able to comfortably drive the store vans as needed. This is a full-time position, with a regular schedule of Monday-Friday 9AM-5PM. The Supported Events Associate is also expected to work events as needed which requires an occasional week night or weekend.
No supervisory responsibilities.