In Business Notes: Writing Personal Notes That Build Professional Relationships, Florence Isaacs offers the ultimate guide to writing the perfect business note or letter. In chapters devoted to such topics as follow-up notes, notes to recognize promotions and achievements, notes for retirement and job loss, notes for job seekers, get-well notes, thank-you notes, notes for Christmas and other holidays, and notes for births and adoptions, Isaacs provides hundreds of sample letters and ideas that will allow you to realize the potential of a few well-chosen words. There's also an important section on using electronic communications effectively, along with advice on finding the right stationery and pen to suit your needs, and a helpful list of basic reference books that are invaluable resources when it comes to composing a note.